Shipping Policy:
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- Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
- Delivery: We aim to deliver products within 2-5 business days across Pakistan. Delays may occur due to logistical challenges or unforeseen circumstances.
- Shipping Costs: Costs vary based on product weight and delivery location, calculated at checkout.
Refund Policy:
- 15-Day No-Questions-Asked Return Warranty: If you are not satisfied with your purchase, you can initiate a return within 15 days of receipt. Contact our support at 03705788958 for a free pickup from your address.
- Refund Processing: Once we receive the returned item and confirm it is undamaged and unused, a refund will be issued to your original payment method or any preferred wallet account within 15 working days.
- Video Proof for Returns: To initiate a return, send us a video demonstrating the issue along with the unboxing video. This helps us quickly assess the situation and process your request.